Order Confirmation

After placing your order, a confirmation email will be sent to your registered email address. If you do not receive the email within 15 minutes, please check your junk box as sometimes an automatic email can be filtered. 

Alternatively, to confirm your order has been placed successfully, please log in and go to “My Account” at the top of the website and select “My Orders”. 
For any inquiries, please contact hottools@salonpromotions.co.uk

Delivery Information

We deliver across the whole of the United Kingdom.

Delivery Charges

FREE UK delivery on all orders.

Delivery Times

All standard UK orders, we aim to deliver the next working day if ordered before 12 pm. Orders placed after 12 pm will be dispatched the next working day. Whilst we aim to deliver the next working day, please note orders can take up to 3 working days to be delivered.

Salon Promotions LTD is closed on all bank holidays, weekends and Christmas period; delivery times will be affected during those periods

Returns Policy

Changed your mind? No problem. Our returns policy means you can return an item within 14 days of when you received it. If the item is unused and in its original packaging, we’ll offer an exchange or a full refund. This does not affect your statutory rights.

Simply inform us you intend to make a return via e-mail hottools@salonpromotions.co.uk and then securely send your order back to us at: Prospect House, West Craven Business Park, West Craven Drive, Earby, Lancashire BB18 6JZ

If your item(s) is faulty your return postage costs will be refunded to you, please include a copy of your receipt for this. Exchanges and refunds will be processed within 10 working days of receipt.